There have been reports of calls received from, what appear to be, automated telephone calls telling them their credit/debit card(s) have been “blocked” etc. THIS IS A TELEPHONE PHISHING SCAM. PLEASE DO NOT PROVIDE ANY INFORMATION REGARDING YOUR CREDIT/DEBIT CARD OR ANY OTHER PERSONAL OR CONFIDENTIAL INFORMATION REGARDING YOUR ACCOUNTS.
The automated message requests the call recipient to “Press 1” to reach our security department where they are to enter their 16 digit card number into their telephone key pad. Once this is entered, the scammers are then requesting the cards Personal Identification Number (PIN). The scam artists are attempting to obtain customer card numbers and PIN’s in order to gain access to customer accounts via ATM’s or Point of Sale Purchases. Again, please do not provide this information to anyone requesting this information via the telephone or by email.
If you received this phishing telephone call and did provide your credit/debit card account number and/or PIN to the caller or any other personal account information, please call your local WESTconsin office or (800) 924-0022.